SPORT UNIT

INTRODUCTION
Sports generally refer to physical activities done for exercise and pleasure.  The Academy Sports Unit sole responsibility is to organize sporting activities for cadets, students and staff alike.  The unit has played this important role in the Academy for many years and this has helped in no small way in keeping the cadets and students mentally and physically fit for their academic works.  Sporting activities as a unifying factor has succeeded in uniting the Academy community through its various programs such as staff road walk, cadets’ physical training and sports competitions.

 
FUNCTIONS OF THE SPORTS UNIT
The Sports Unit organizes and conducts sporting activities for both the cadets and staff of the Academy.  The Unit is also responsible for the custody of all sporting equipment as well as advising Management on all issues relating to sports


FACILITIES
Facilities in the Sports are:

1)      A football pitch with running tracks,

2)      Basket ball, Volley ball, Lawn Tennis and Badminton Courts

3)      A Swimming Pool.

4)      A Snooker Board

 
KEY STAFF
Okon A. Okon                                                                            Coach

WORKS AND SERVICES

INTRODUCTION

The Works and Services Department was established to carter for physical planning and development of the Academy. It also handles maintenance and repairs of facilities, equipment and physical structures. The Works and Services department is made up of three main units, namely: Civil Engineering unit, Electrical Engineering unit, Mechanical Engineering unit. The Department is headed by a Director.

FUNCTIONS OF THE WORKS AND SERVICES DEPARTMENT

Works and Services department as the name implies plans, designs and maintains all physical structures and electrical equipment. It is the department that supervises all construction projects and certifies them on completion.

UNITS IN THE WORKS AND SERVICES DEPARTMENT

Civil engineering Unit

This takes care of Civil Engineering projects in the area of design, billing, construction, supervision and certification.

Electrical Engineering Unit

The Electrical Engineering Unit is responsible for all electrical engineering works in the area of design, billing, construction, supervision and certification.

Mechanical Engineering Unit

This Unit specifies bills and certifies all projects that come under its area of specialization.

 

FACILITIES

Water Supply facilities: Bore holes, Pumps, overhead tanks, underground tanks, surface tanks.

Electrical power generators

Motor Vehicles, Lorry, Buses, Waste/refuse vehicles etc. sewage truck.

Tractor & lawn mowers for maintenance of the environment

 

NAMES OF STAFF AND THEIR DESIGNATION 2017

S/NO

STAFF NAMES

DESIGNATION

1

ENGR. J. O. KUPOLUYI

HEAD OF WORKS

2

ENGR. OGUNSOLA B. O

C/E WORKS

3

ALICE A. OKPO

PRIN. CONF. SECRETARY

4

ESSIEN I. A

ENGR. II

5

BASSEY O. O.

HTO (BUILDING)

6

BASSEY OKON E

HTO

7

EYANG, UMOH O.

HTO

8

ETIENAM, SAMUEL OKU

HTO (STRUCTURE)

9

JAMES, E. F

HEO

10

OBU  DANIEL

ENGR. II (CIVIL)

11

UNO, U. K

ENGR.11 (CIVIL)

12

UFI GEORGE O.

ENGR. II (CIVIL)

13

USORO M. EDET

BUILDING OFFICER

14

IDUNG EMMANUEL A.

HTO (MECH)

15

USUYAK EFFIONG ETIM

HTO (MECH)

16

EDIDIONG EFFIONG

SNR. FOREMAN

17

BELLO ZAKARI K.

HTO

18

ABDULLAHI ABUBAKAR

BUILDING OFFICER II

19

AKOKO  JOSEPH MARSILIO

HTO

20

OKPO A. O

T/O (REF/A/C)

21

IBIOK PAUL P

EO

22

EFFIONG UNYIME JOE

ATO

23

IMMACULATA PAUL ASUQUO

AEO

24

HENRY U. J.

HTO

25

HILLARY DONATUS A.

SNR. FOREMAN

26

INYANG EFFIONG EDET

S/FOREMAN

27

EMMANUEL   PIUS ANWANA

FOREMAN

28

VICTOR SUNDAY OKON

FOREMAN

29

UDOH, E. AKPAN

FOREMAN

30

NTEKIM, E. UFI

FOREMAN

31

OKPO A. O

S/CRAFTSMAN

32

JOHNSON A. ABIA

S/CRAFTSMAN

33

EKPEYONG CHARLES OKON

SNR  FOREMAN

34

ESSIEN VICTOR N

S/CRAFTSMAN

35

ETEYEN ETIM UNO

S/CRAFTSMAN

36

EDESETING, A. I

CRAFTSMAN

37

OKPO, V. ESIN

CRAFTSMAN

38

ETUKEDUNG, A. ASUQUO

CRAFTSMAN

39

BASSEY OKON EFFIONG

CRAFTSMAN

40

OKPOYO OKWONG EDET

CRAFTSMAN

41

SUNDAY, SIMON MKPANI

CRAFTSMAN

42

EDET EFFIONG ATING

CRAFTSMAN

43

AMBA, E. E

CRAFTSMAN

44

HILARY ASUKWO HILARY

CRAFTSMAN

45

AKAN, MONDAY E

CRAFTSMAN

46

ATTEH JOHN OKON

CRAFTSMAN

47

USUYAK ETIM OKON

CRAFTSMAN

48

SUNDAY S. BASSEY

CRAFTSMAN

49

NUKEH E. E. DAVID

CRAFTSMAN

50

ROBERT EFFIONG SUNDAY

TRACTOR

51

NDIANABASI JOHN EDWARD

CRAFTSMAN

52

NKITONWI, ARIT ESU

CLERICAL OFFICER

QUALITY CONTROL AND SERVICOM

1.1    BRIEF BACKGROUND OF THE DEPARTMENT

The Quality Control Department was established in the year 2000 to monitor and control the teaching and learning process in the Academy. It was established as part of the Academy’s effort to meet the requirements of Regulation I/8 and Section I/8 of the STCW code. Since the Academy choose the International Organization for Standardization (ISO) Standards as a quality model, the mandate of the Department was extended to include all Departments of the Academy. Thus the original function of the Department was to develop, implement, maintain and improve the Quality Standards System (QSS) in all the processes of the Academy. 

 

In March 2004, the Servicom Unit was added to the Department in response to a circular from Secretary to the Government of Federation dated March 10th 2004 directing Ministerial Departments and Agencies to establish Servicom Unit as an organ for enforcing customer oriented Service Delivery in Government Business. This resulted to the change in the name of the department to Quality Control and Servicom.

 

Since then the Department has been responsible for all quality and Servicom related matters executed in the Academy. Owing to the technical and strategic nature of the Department, the Academy’s Management decided to boast the manning of the Department by posting three Lead (Quality) Auditors to the Department on 28th November 2014 with the mandate to restructure the Department for effective running of Quality Control and Servicom activities. Presently the Department is made up of three Units and the Secretariat.

 

1.2    LOCATION OF THE DEPARTMENT

Quality Control and Servicom Department office is located at the second floor of Academic Block of Maritime Academy of Nigeria, Oron. It shares the same floor with the School of Nautical Studies. One can gain access to the Quality Control and Servicom Department from the Maritime Safety Department through the stair case leading to the main Library. Alternatively, one can take the staircase directly opposite the security post at the main entry to the Academic Block. The Section is clearly labelled with the Department’s name.

 

1.5    STRUCTURE OF THE DEPARTMENT

The Quality Control and SERVICOM Department stands on two legs, Quality Control and SERVICOM. However, for the purposes of effectiveness and easy reporting the Department is subdivided into three Units, namely Process Development and Control (PDC), Service Improvement and Complaints (SIC), and Statistics and Information (SID) Unit . Besides, the secretariat of the Department is directly attached to the office of Head of Department as seen in the organogram.

Organogram of Quality Control and Servicom Department

 

 

Legend: HOU = Head of Unit, HOD: Head of Department

 

1.6    FUNCTIONS OF THE DEPARTMENT

The Quality Control and Servicom Department is responsible for handling Servicom and Quality related matters of the Academy. The specific functions/responsibilities of the Quality Control and SERVICOM Department include to:

1)         Establish, implement and maintain the Quality Standards System of the Academy and consistently improve upon it;

2)         Conducting internal quality audits to determine the effectiveness of the quality standards system;

3)         Co-ordinate the formulation and operation of Service Charters and Service improvement Plans in the Parastatal;

4)       Facilitate the promote awareness for customer satisfaction among staff of the Academy;

5)         Monitor and report progress and performance of Academy’s services under SERVICOM obligations through Compliance Evaluations using the SERVICOM Index;

6)         Carry out surveys of services and customers’ satisfaction on the Academy’s services;

7)         Publicize charters and sensitize the citizenry on their right for quality service  at all times;

8)         serve as a link between the Academy, Ministerial Servicom Unit and SERVICOM Office

9)         serve as the Secretariat of the Academy’s Service Delivery Committee (Departmental Nodal Officers)

10)      managing the Academy’s Customer Relations Policy including providing opportunities for customer feedback on services

11)      instituting Complaints Procedure including Grievance Redress Mechanism for the Academy and its Departments

12)      instituting appropriate Market Research techniques in identifying Customer needs and expectations

13)      spearheading the Academy’s Service Delivery Initiatives through SERVICOM compliance

14)      Report to management on the performance of the Quality Standards System and Servicom;

15)                         

1.7    KEY OFFICERS OF THE DEPARTMENT

The key officers of the Quality Control and Servicom Department are as listed below:

SN

NAME

POSTS HELD

GSM

1

Mr Thlawur Dunya

* HOD Quality Control & Servicom

* Parastatal Nodal Officer

08027344566

08158590186

2

Dr Akeem M. Lawal

* HOU Process Development Unit

* Charter Review Officer

09091796253

08079624788

3

Miss Treasure N. Okpo

* HOU Customer care

* Customer care Officer

07030348797

 

4

Miss Mandu A. Ekpo

* HOU Statistics and Information

* Service Improvement Officer

07039099229

 

 

2.0       MISSION AND VISION STATEMENT

2.1    MISSION STATEMENT

To effectively coordinate the development, implementation, maintenance and improvement of the quality of the Academy’s educational service delivery system in accordance with national and international standards and to the satisfaction all stakeholders.

 

2.2    VISION STATEMENT

To be an effective agent and advocate of qualitative educational service delivery to all internal and external customers of the Academy

 

3.0       DETAILS OF CUSTOMERS

The customers of the Quality Control Department include all internal and external customers of the Academy who stands in need of quality related services. These include:

a)    Internal customers such as:

-       Cadets and students

-       Individual staff of the Academy

-       Departments and units of the Academy

b)   External customers such as:

-       Government Agencies and stakeholders

-       Internal Regulatory bodies

-       the general public

 

 

4.0       SERVICE PROVISION

The responsibilities of the Quality Control and SERVICOM Department include to:

1)   Develop and maintain the Quality Management System of the Academy and consistently improve upon it;

2)   Promote awareness for customer satisfaction among staff of the Academy;

3)   Co-ordinate the formulation and operation of SERVICOM Charters and Service Improvement Plans in the Academy.

4)   Monitor and report progress and performance of Academy’s services

5)   Carry out surveys of services and customers’ satisfaction

6)   Publish service charters and sensitize the citizenry to demand quality service as a right at all times;

7)   Report to top management on the performance of the Quality Management System;

8)   Liaison  with external parties on quality and service delivery matters of the Academy

 

5.0         SERVICE DELIVERY

The Department is committed to the:

1)   establishment, development,  implementation, maintenance and improvement of quality educational services in the Academy;

2)   creation and sustenance of  customer consciousness and awareness among the entire staff of and to serve as the “voice of the customer” of the academy;

3)   monitoring of the effectiveness of the Quality Management System through measurement activities such as customer requirement survey, internal audits, discussion with process owners, and review of the processes to ensure they are properly maintained;

4)   Interacting with external parties of quality service delivery matters on behalf of the Academy;

5)   Prompt response to customer complaints;

6)   reporting to top management on the state of the Quality Management System and service delivery at large

 

6.0    MONITORING/PUBLISHING

In order to monitor its performance, the Quality Control and Servicom Department conducts periodic internal auditing of all its processes in accordance with documented procedures. The Department also subjects its processes to relevant external quality standards auditing.

 

7.0       GRIEVANCES REDRESS MECHANISM

Any customers of the Quality Control and Servicom Department who have the need to seek redress for poor service should please channel it through the:

a)            Customers relation and complaint officer;

b)           Parastatal Nodal Officer;

c)            Complete the customer complaint register lodged in the Quality Control and Servicom general office

 

8.0       OBLIGATIONS/EXPECTATIONS

The obligation of the Department are:

a)    To ensure that conducive learning environment are provided for the entire trainees.

b)   To inculcate discipline and good leadership qualities in the trainee during classroom teaching and examination.

c)    To challenge bad services in other service windows of Academy.

d)   To involve stakeholders, customers and employees in attaining high quality assurance.

e)    To ensure any complaints and grievance reported to the Unit is treated within 5 working days.

f)     To arrange training on quality service delivery for the entire staff of Academy from time to time.

 

The obligation of the customers include:

a)    Customers are expected to comply with the laid down rules and regulations of Academy while coming for services;

b)   Challenge bad service wherever and whenever it is experienced by expressing their feeling/observations to the officers involved;

c)    Promptly report cases of service failure through appropriate and available channels published under grievances redress section;

d)   Be transparent in transacting service with the staff and to report any activities of other customers that may hinder effective service delivery in the Academy.

 

9.0         STAKEHOLDERS OF THE DEPARTMENT

The stakeholders of the Quality Control and Servicom Department include:

a)    Ministerial Servicom Unit of the Ministry of Transport, Abuja;

b)   Servicom Office, the Presidency Abuja;

c)    International Maritime Organization;

d)   Standards Organization of Nigeria;

e)    All internal customers of the Academy

 

 

T. Dunya

Head, Quality Control and Servicom

PERSONNEL

PERSONNEL DEPARTMENT

HEAD: MR. MKPANDIOK ANTE MKPANDIOK B.SC (HON) MATHS/STATS, PGDBA, MBA, MATH

FUNCTIONS: Responsible to the Rector through the Registrar for:

Staff RecruitmentStaff Training and Development

 

  1. Staff Promotion and Discipline
  2. Staff Welfare
  3. Transport matters
  4. Environmental issues (cleanliness etc)
  5. NYSC matters
  6. Industrial placement (Attachés)
  7. Any other duty that may be assigned from time to time.

 

The personnel Departmental/Registry is divided into four broad sections with their heads as
Follows:

  1. PENSION AND LEGAL UNIT BY MR. OKON ASUQUO NTEKIM-LL.B, B.L
  2. SENIOR ESTABLISHMENT BY MRS ARIT BASSEY BASSEY UMOH-HND
  3. JUNIOR ESTABLISHMENT BY MR. SAMUEL ASUQUO EFFIONG-B.A(History &Int’l studies)
  4. GENERAL DUTIES BY MRS COMFORT ESIN NKEREUWEM-B.SC(POLITICAL SCIENCE)

 

OTHER DEPARMENTAL STAFF ARE:

  1. CHIKEZIE ANTHONY OKEKE -B.SC(Psychology)
  2. SAMEON OMOYUIGBO –B.A(History)
  3. MONGAN IME MONGAN –B.SC(Management)
  4. WILLIAM, E. B. –B.A(Hons)
  5. EFFIONG OKON ANTAI –
  6. AISHA GABDO –B.SC
  7. MRS EMILY F. AKPAN –NCE
  8. MRS VICTORIA MBONTE MOSES –Secretary
  9. EUCHANIA NSABE –Secretary
  10. UDEME UFOT –Secretary

BUSARY

SERVICE CHARTER FOR BURSARY DEPARTMENT

INTRODUCTION

Bursary department was established in the Maritime Academy of Nigeria, Oron as department in line with decree No. 16 of 1988 that established the institution. It is a department saddled with the responsibility of taking charge of all Revenues and Expenditures of the Academy.

The Bursary department maintains records of all financial transactions that occur in the Academy and prepares monthly and yearly reports of the Academy’s financial activities.

The department is on the second floor of the Administrative Block in Phase II of the Main Campus, Oron.

VISION STATEMENT
To be a Service Centre for quantitative financial management in achieving prudency.

MISSION STATEMENT
To provide systematic, economic and accurate financial information in line with internationally accepted Accounting practice to move the Academy forward.

GOAL STATEMENT

  1. To ensure that our vision and mission statement are achieved.
  2. To maintain the professional ethics of Accounting
  3. To contribute to the overall development of the Academy in achieving its goals and objectives.

KEY OFFICERS IN THE DEPARTMENT

Brief history of the qualifications of the key officers in the Bursary Department.

 

S/N

 

NAMES

 

RANK

 

GENDER

FILE NUMBER

1.

Kayode Folorunso Adetunji

Bursar

Male

MAN/P/623

2.

Pimaro Balogun

ACEO Acct.

Male

MAN/P/703

3.

Anthony Anto Ambi

Prin. Accountant

Male

MAN/P/782

4.

Durosaro Olatunde A.

Snr. Accountant

Male

MAN/P/933

5.

Egwu Egim Uka

Snr. Accountant

Male

MAN/P/1211

6.

Ogungbola Matthew Folorunso

Accountant II

Male

MAN/P/1022

7.

Elams, Rejoice Ben

Accountant II

Female

MAN/P/993

8.

Oyekunle Rasheedah Omolara

Accountant II

Female

MAN/P/914

9.

Idowu Elizabeth Omolara

Accountant II

Female

MAN/P/1311

10.

Onoyom, Etteobong Emmanuel

Accountant II

Male

MAN/P/1068

11.

Ndiyo, UtibeimaEfiong

Accountant II

Male

MAN/P/1119

12.

Ezike Nkemdirim Ihejieto

Accountant II

Male

MAN/P/1158

13.

Emene, Edet Effiong

SEO (Acct.)

Male

MAN/P/668

14.

Sunday Akpan Udoh

HEO (Acct.)

Male

MAN/P/821

15.

Adeyanju Bose Funmilayo

Higher Store Officer

Female

MAN/P/1019

16.

Uduak S. Mkpandiok

HEO (Acct.)

Female

MAN/P/1026

17.

Egbuson Emomotimi

Accountant II

Female

MAN/P/1339

18.

Ahmed Aliyu Yaro

HEO (Acct.)

Male

MAN/P/1309

19.

Bassey Victor Okon

HEO (Acct.)

Male

MAN/P/927

20.

Emenyi Afahaekere

Accountant II

Male

MAN/P/1329

21.

Nkereuwem, Nkereuwem Eyo

Accountant II

Male

MAN/P/1020

22.

Adamu Mohammed

Accountant II

Male

MAN/P/1466

23.

Achir, Evelyn Sewuese

HEO (Acct.)

Female

MAN/P/1309

24.

Ukoyonoh Clement Akomaye

HEO (Acct.)

Male

MAN/P/1442

25.

Ekanem Aniefiok Monday

HEO (Acct.)

Male

MAN/P/1159

26.

Fakorede Adekemi Toyin

Accountant II

Female

MAN/P/1502

27.

Emah Akpan George

Senior Typist II

Female

MAN/P/429

28.

Ambo Enyenihi

Admin. Officer II

Female

MAN/P/1124

29.

Ikwo S. Uye

Executive Officer

Female

MAN/P/1331

30.

Edemekong Atim Friday

Asst. Exec. Officer

Female

MAN/P/834

31.

Bassey Okowng Godwin

Store Keeper

Male

MAN/P/1292

32.

Uweh Etiefe Asian

Asst. Exec. Officer(Acct)

Female

MAN/P/1286

33.

Daniel Emene

Asst. Exec. Officer

Male

MAN/P/1371

34.

Ekpo Effiong Edet

Clerical Officer

Male

MAN/P/1398

 

DETAIL OF CUSTOMERS

  1. General Public
  2. Management and staff of Academy
  3. Cadets and Students
  4. All financial institutions in Nigeria and abroad.

NATURE OF BUSINESS

  1. Ensure proper custody of financial records and funds entrusted in our care.
  2. Ensure that all payments made are duly authorized by the appropriate authorities.
  3. Preparation and submission of Budget estimates to our Supervising Ministry in Abuja for appropriation purposes.
  4. Advise Management on financial issues.
  5. Ensure prompt payment of staff monthly salaries and other approvals.
  6. Ensure proper documentation of financial transactions in line with GAAP, and extant rules.
  7. Reports on any abnormal charges by banks.
  8. Recording of financial transactions as at when they occur.

GRIEVANCES REDRESS MECHANISM
As a policy, the end-users of the department service have an opportunity to send feedbacks or complaints to the department in respect of our services through questionnaires which the department periodically sends out for completion.

Weekly interacting meeting with staff in the department and customers also provide us with an opportunity to air grievances and seek redress.

All complaints should preferably be forwarded in written form to:

Customer Relation/complaints desk – Mr. Peterson Isangedighi. 08035493300

  1. Departmental Nodal Officer - Pimaro B. E.
  2. Bursar: Mr. F. A. Kayode

OBLIGATION/EXPECTATION

    • To ensure that professional advice are given to management on matters bordering on finances.
    • To ensure that Federal Government regulations on financial operations are strictly adhere to.
    • To ensure that approvals are obtained due process observed before payments are effected and be cost conscious for prudency purpose.
    • All revenues received are recorded and documented according to the rules and regulations of the Accounting profession

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